Do you really know why you are winning or losing business?
Our B2B customers know why they, and their competitors,
win or lose a deal.
Shouldn’t you, too?
B2B Competitive Intelligence Companies
Voice of Customer Research (VOC Research) is a competitive intelligence company that provides business-to-business (B2B) companies like IBM, Liberty Mutual and WordPress with competitive intelligence services that increase business and retain customers.
We conduct expert, unbiased conversations with key decision-makers at your customers, prospects and intermediaries to gain a deep understanding of their experiences, expectations, and pain points regarding your company’s and competitors' products and services.
We then analyze and compile our findings to provide you with actionable intelligence and results.
B2B Competitive Intelligence Firms
WHY VOC RESEARCH?
While many B2B businesses recognize the need for voice of customer research, they overlook the advantage of using an impartial consultant with a proven track record over their own internal teams or CRM system.
We offer our clients:
No Internal Bias
Years of Experience
Proven Track Record
Value & ROI
